Apparently you don't put you money in the bank to protect it.

ING just froze all my accounts at the request of the Canada Revenue Agency. I asked if there was a court order, no they just did it as a courtesy to the CRA.

So over a typo in my birthday (that has been there for 10 years), they locked my accounts. Then tell my wife, that it isn't urgent, and if I could get a hold of them when its convenient...

And people laughed at me for maintaining accounts at two banks. At least my bills will get paid while this gets straightened out. It certainly wasn't me the banks were protecting.

#badservice   #ingdirect