This explains why The Wife, who has been waiting 8 months for a specialist, was told to take Advil and make an appointment if the pain persists. At no point was she examined in any way.

I'll give them credit, she got seen in under 24 months. That is a record for us.

This statement holds a special place for me:

Pickup said the authority had also not followed through on a recommendation to update operating room policies regarding physician absences, surgery cancellations and operating room time allocation to make it more efficient.

While not explicitly referenced, I like to think the auditor is referencing my internal report I submitted on the matter.